Cookie Policy

Last Updated: 25 May 2026

This Cookie Policy explains how Velvet Oak LLP, including its brands Imperial Wok and Zyra Biryani, uses cookies and similar technologies when you visit our website or use our online ordering services.

1. What Are Cookies?

  • Cookies are small text files stored on your device when you visit a website.
  • They help websites remember user preferences, improve functionality, and provide a better browsing experience.
  • Cookies may be temporary (session cookies) or remain on your device until deleted (persistent cookies).

2. How We Use Cookies

  • To keep our website functioning properly.
  • To remember your preferences and settings.
  • To maintain your shopping cart during the ordering process.
  • To improve website performance and user experience.
  • To understand how visitors interact with our website.

3. Types of Cookies We Use

  • Essential Cookies – Required for website functionality such as login sessions and order processing.
  • Performance Cookies – Help us understand traffic patterns and improve our services.
  • Preference Cookies – Remember language, region, and user preferences.
  • Analytics Cookies – Provide insights into website usage and visitor behavior.

4. Third-Party Cookies

  • Some cookies may be placed by trusted third-party providers such as payment gateways, analytics services, and embedded content providers.
  • These providers may collect information according to their own privacy policies.
  • We recommend reviewing the privacy policies of any third-party services you interact with through our website.

5. Managing Cookies

  • Most web browsers allow you to control cookies through browser settings.
  • You can choose to block, delete, or restrict cookies.
  • Disabling certain cookies may affect website functionality, including ordering and account features.

6. Analytics & Tracking

  • We may use analytics tools to better understand website performance and visitor behavior.
  • Analytics data is generally aggregated and does not directly identify individual users.
  • This information helps us improve our menu presentation, ordering experience, and website performance.

7. Updates to This Policy

  • We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes.
  • Any updates will be posted on this page along with the revised effective date.

8. Contact Us

  • If you have questions regarding this Cookie Policy or our data practices, please contact Velvet Oak LLP through the contact information provided on our website.

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein.