Privacy Policy

At Imperial Wok and Zyra Biryani, operated by Velvet Oak LLP, we are committed to protecting your privacy and ensuring transparency regarding the collection, use, and protection of your information.

1. Information We Collect

• •Personal identifiers including your name, delivery address, phone number, and email address.
• •Payment information processed securely through third-party payment providers such as Razorpay and Paytm.
• •Order history including food items and beverages purchased.

2. How We Use Your Information

• •Process, prepare, and deliver your orders.
• •Send order confirmations and delivery updates.
• •Provide customer support services.
• •Share promotions and loyalty offers with your consent.
• •Improve menu offerings, kitchen operations, and website performance.

3. Data Sharing & Third Parties

• •Delivery partners receive necessary delivery information.
• •Payment processors securely handle transactions.
• •Information may be disclosed where legally required.

4. Data Security

• •We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
• •No online transmission method can guarantee absolute security.

5. Your Rights

• •Request access to personal information.
• •Request corrections to inaccurate data.
• •Request deletion of your personal data where applicable.